I’m an experienced product and transformation leader with the ability to grow product companies from startup to scale-up, adding value across multiple areas by embedding a structure and culture of continuous innovation and improvement.

My purpose is to ‘innovate the way we work’ - this can be applied in many ways as I care deeply about quality, collaboration, continuous improvement and growth of people, products and companies.

I aim to bring together my experience in product management, transformation and coaching to help companies embrace a product-led approach that increases customer IQ, product maturity and delivery of business and customer outcomes that positively impacts an industry.

Some key focus areas of my product coaching approach includes:

Increasing customer IQ

• Setting up and improving continuous discovery practices

• Using product analytics to inform prioritisation and business decisions

Improving delivery

• Optimising the product team structure for flow (speed to value)

• Creating clarity on priorities and a focus on quality

• Having product backlog standards that reduce ambiguity and increase velocity

• Using tooling to create visibility of priorities, progress and risks

Improving product maturity across the company

• Clearly defined vision, mission and objectives

• Seamless onboarding experience and high rate of feature adoption

Impacting the industry

• Setting new standards of customer experience and value

• Strategic partnerships of shared value